FAQs. General Information
All of our products are 100% Original or money back Guaranteed!
Because most of our items are liquidated stocks, sometimes we have a particular item in one size or color.
Currently we are listed on other major platforms, such as eBay, Poshmark and also local venues here in Miami.
Please forgive us, if you order an item that is out of stock. If the item is not available, we will notify you within 24hrs
for a full refund.
We accept all major payment method Visa, MasterCard, American Express and Discover by PayPal secure merchant services. Wholesale orders over $1500 accepted via wire transfers.
We charge 7% sale tax on all item purchased within the state of Florida. Wholesale orders are exempt for re-sellers.
Orders may be shipped using USPS, UPS or FedEx Services at our discretion.
All available carrier methods will be available at checkout. Please note that the delivery dates given, are good estimates. However they are only estimates but delivery dates may vary.
All orders are packed and shipped within 1-3 business days after payment received.
Please make any necessary changes for shipping destination at the time of checkout, because we will only deliver to your PayPal confirmed address, unless the order fulfilled by drop-shipping.
Once your item is packed and the shipping label is purchased, you will receive a confirmation notification from us with your tracking and a link to follow on USPS.com, FedEx.com or UPS.com.
If you are outside the continental of US, AK, HI, PR, overseas military addresses & Other US territories etc. We do not ship ground or standard service. This service is not available to your location. Also note that USPS parcel post may take 2-3 weeks as this is a ground service and will need to be sent to you by USPS ship. You should elect the priority mail service instead.
- Worldwide shipping
International shipment may take up to 25 business days for delivery depending on your country’s customs and postal system delays. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.International packages may or may not show package progress and tracking, this depends on your country’s postal system and whether they offer this service. Small packages that are shipped First Class Mail will not show progress there is only a shipping receipt for these shipments that we keep on file. Import duties, taxes, and charges are not included in the item price or shipping cost.These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. International packages may or may not show package progress and tracking, this depends on your country’s postal system and whether they offer this service. Small packages that are shipped First Class Mail will not show progress there is only a shipping receipt for these shipments that we keep on file.
We provide drop-shipping services to our wholesale customers. After completing a wholesale transaction, you are automatically qualified to enroll in our drop-shipping program. Whether it’s one item or a pallet, we will deliver the order to your client’s address.
Note: There will not be any extra charges for providing this service.
If for some reason you are not satisfied with your purchase, please notify us within 7 days of receiving it.
We understand that online shopping is not always as expected, so if the wrong item was purchased or something just doesn’t fit,we will provide a full refund of the purchased price. If the product is a sealed item, but the package was opened by you or if for any other reason of return, we will issue a partial refund less a 2.5% restocking fee.
Unless an item was sold as is, we guarantee a full refund on any item that are defective or not as describe.
Unfortunately we will not issue a refund for items that are: not the original item sold by us, that are returned used, damaged, tampered or for an item returned over 30 days after delivery. By purchasing an item from our website, you agree that you have read our return policy, you agree with our return policy, and that you will abide by it.
We will NOT sell or release any information gathered by our website. All credit card transactions are processed through PayPal, Amazon Pay and Bank of America which does not give us access to credit card information.